Delivery estimates quoted are from point of dispatch, are not guaranteed and are in working days (i.e. excluding bank holidays and weekends) We aim to dispatch orders received within the timeframe stated on the product page(s).
If your parcel is delayed in transit we will chase the carrier as best we can but unfortunately any such delays are out of our hands and delivery costs will not be refunded.
Local Delivery / Collection:
We offer FREE local delivery for NR32-33 postcodes for orders over £20 (£3 for orders under £20).
Free collection is also available from our Lowestoft warehouse. Please contact us before travelling.
For the rest of the UK mainland we offer:
- Free delivery for WholePrey.com orders of 20-30Kg and multiples there of
- Free delivery on CountryKibble.co.uk orders of 24-30Kg and multiples there of
- NetPetShop.co.uk deliveries are charged at cost price or less
If your order is not subject to free delivery as outlined above then the following charges will apply:
From Point of Dispatch
Great Britain & Northern Ireland
|0-750g||Royal Mail Large Letter||£3||2-3 working days|
|0.75-2Kg||Royal Mail Packet||£3||5-10 working days|
|2-20Kg||UKMail / Yodel / GLS||£4||5-10 working days|
|20-21Kg||UKMail / Yodel / GLS||£4||5-10 working days|
|21-30Kg||UKMail||£5||Next working day|
|30-60Kg||UKMail||£10||Next working day|
|60-90Kg||UKMail||£15||Next working day|
|AB17-20,AB26-29,AB31-38,AB40-56,HS,IM,IV,KA27-28,KW,PA20-80,PH19-50,ZE||21-30Kg||CitiPost||£7||5-10 working days|
|Northern Ireland||21-31Kg||Yodel||£14||Next working day|
|31-62Kg||Yodel||£28||Next working day|
|62-93Kg||Yodel||£42||Next working day|
|2-14Kg||CitiPost||£10||5-10 working days|
|14-30Kg||Asendia||£11||7-10 working days|
|30-32Kg||DHL Road||£14||2 working days|
|0-32Kg||DHL Road||£14||2 working days|